We offer a 30-day money back satisfaction guarantee on our collars. If you are not 100% satisfied with your purchase for any reason, please send it back for a full refund or exchange. It's ok if you ordered the wrong size, we will do whatever it takes to make you and your dog happy!
- Refunds and exchanges must be returned within 30 days* of customer receiving it to be eligible. If a purchase is given as a gift, the recipient has 30 days after receiving to make exchange or get a refund.
- Returned collars must be in the same condition in which they were received.
- SLiK Hound purchase receipt required. Purchases at independent stores must be returned there.
- If your order is past 30 days or your missing your receipt we may still be able to offer an exchange in certain circumstances.
Please mail returns to:
910 Main St.
Lexington, MO 64067
If mailing please include your name, number, email, return address, and reason for return. If requesting a different size please specify the needed width, length, and type of collar.
Warranty:We DO NOT warranty our dog collars. We use the highest quality plastic buckles, Kevlar thread, and webbing. Our collars are designed to be safe and are constructed to the highest standards. They will not fall apart. The fabric wrapped exterior of our famous Fashion dog collars will only look good and last as long as it is cared for. Removing the collar before periods of rough play or exposure to the elements will increase the fabric’s longevity. Fabric is not abrasion resistant and can be ripped or torn during everyday use. Fashion collars should not be worn if your dog is scratching at its neck. Scratching will quickly ruin the way a Fashion collar looks. Treat your dog’s scratchy neck before wearing collar.
We can make some repairs of collars including buckle replacements. We can NOT repair torn fabric.
If you discover one of our very rare manufacturing defects please send it it back within 30 days for a full refund or exchange.